Dealing with difficult customers is an inevitable part of running a business. However, learning how to handle challenging interactions with professionalism and empathy can turn potential conflicts ...

Chief Executive Officer of Sar Consult, Saddick Abdul Razack, has advised women bakers and small business owners to treat ...

When handling difficult people at work, it’s essential to first spot and understand their type. This allows you to actively deal with a tricky situation at work in a much more focused, supportive, and ...

AI can support sales teams by streamlining lead qualification, personalizing outreach at scale, forecasting demand with greater accuracy and surfacing real-time insights that help sales leaders ...

On a recent road trip with my wife and kids, I found myself being tailgated by an apparently angry and impatient driver. I was going a few miles per hour over the speed limit as I passed a semi on a ...

Founded in 2001, Value Group has become an international leader in the provision of irregular operations (IROPS) solutions to ...

Difficult conversations don't have to be so stressful. Source: Alexander Suhorucov/Pexels Difficult conversations, you know them well. These are the types of talks that require you to deliver bad news ...

Leda Stawnychko has received funding from the Social Sciences and Humanities Research Council of Canada. Anamika Choudhary does not work for, consult, own shares in or receive funding from any company ...