Quiq reports on the role of automation in customer service, highlighting tools like AI for questions, ticket classification, ...

Do you know what your foot’s arch type is? If the answer is “definitely not,” you’re not alone — most people have no idea, but it’s one of the most important pieces of the puzzle when you’re shopping ...

Don't be fooled by a graph. New research shows that a scientist's policy preferences can influence their results. Look past the model and find the ground truth.

What will it take to stop Immigration and Customs Enforcement (ICE) and Donald Trump? More and more Americans are coming ...

Last year Twilio created a new role - Head of Marketing Innovation and AI, a job taken on by Piyush Sagar Mishra who explains ...

Mathematicians are still trying to understand fundamental properties of the Fourier transform, one of their most ubiquitous ...

Inside Google's plan to turn Gmail into a relationship-aware AI agent - and you're at the center ...

Katelyn is a writer with CNET covering artificial intelligence, including chatbots, image and video generators. Her work explores how new AI technology is infiltrating our lives, shaping the content ...

Soccer betting lines and odds can appear complicated and intimidating for fans who are new to placing wagers. How to bet on soccer begins with understanding three basic types of bets: total goals, ...

From masking and travel tactics to sleep and vitamins, here’s what Olympic medical teams recommend to prevent winter ...