A service marketing project analyzing customer satisfaction with WhatsApp using the SERVQUAL model. Includes SPSS-based survey analysis, gap identification, and a service blueprint to propose ...

Abstract: Information Theory and Statistics: A Tutorial is concerned with applications of information theory concepts in statistics, in the finite alphabet setting. The topics covered include large ...

Get all the key statistics for International Business Machines Corporation (IBM), including valuation measures, fiscal year financial statistics, trading records, share statistics and more.

Host Keith Shaw and his expert guests discuss the latest technology news and trends happening in the industry. Watch new episodes twice each week or listen to the podcast here. We meet Mike Vaughan, ...

In many ways the design of a study is more important than the analysis. A badly designed study can never be retrieved, whereas a poorly analysed one can usually be reanalysed. (1) Consideration of ...