PLEASANTON, Calif.--(BUSINESS WIRE)--ManageEngine, the real-time IT management company, today announced that the change management module in its flagship IT help desk software, ServiceDesk Plus, has ...

Cloud vendor, Giva®, today announced a significant new release of standalone ITIL change management software for the IT change control process. This is for Sarbanes-Oxley Act (SOX) and Health ...

One of the highlights for me of NetPro’s annual Directory Experts Conference is the report on the survey of attendees that the company releases after the event. It was slow coming out this year – the ...

ITIL: What goes in a Configuration Management Plan? Your email has been sent Configuration management is one of the few processes that overarch all other process and service lifecycle phases in ITIL ...