Infrastructure professionals consider change management to be the process for approving, testing, and installing a new piece of equipment, a cloud instance, or a new release of an application.

The Information Technology Infrastructure Library (ITIL) defines change management as “the process of controlling changes to the infrastructure, or any aspect of services, in a controlled manner ...

5. Change Control – Configuration management is strongly linked with the change management process. Without a valid change ticket, a CI cannot be touched – for modifying of course. In other ...

With the PinkVERIFY certification for change management in ServiceDesk Plus 9.0 under the belt, customers can be assured of compliance to the highest standards when it comes to managing IT changes ...

KIRKLAND, Wash. & AUSTIN, Texas--(BUSINESS WIRE)--Sept. 12, 2006--Covestic Inc.: -- ...

Cloud vendor, Giva ®, today announced a significant new release of standalone ITIL change management software for the IT change control process. Giva is the only vendor that provides standalone ...

Root cause analysis (RCA) focuses on fostering a proactive approach to solving problems before they happen and eliminating the potential for flaws to reoccur in the future.

Citation: Phillips J, Simmonds L (2013) Change management tools 3: use of process mapping in service improvement. Nursing Times ; 109: 17/18: 24-26. Author: Joanna Phillips is service improvement ...