Nutshell reports effective CRM and email marketing alignment enhances customer relationships through strategic planning in people, processes, and data governance.

The rise of the CXO hasn’t fixed customer experience. It’s masked the real problem: ownership without execution.

Discover 7 proven strategies for Customer Relationship Management For E-commerce—backed by data, real-world case studies, and actionable implementation steps to boost retention, LTV, and revenue in ...

Quiq reports on the role of automation in customer service, highlighting tools like AI for questions, ticket classification, ...

India's tech bodies urge the IT ministry to maintain an 18-month compliance timeline for the new data protection law, warning ...

SUN Automation Group (SUN), a provider of innovative solutions to the corrugated industry, has hired of Pete Tridone as ...

Total revenue -- $57.1 million, representing a 22.3% increase, primarily due to full-period company-owned salon revenue from ...

New research shows sensitive corporate data is increasingly flowing through unsanctioned GenAI apps as workers bypass ...

Implementing unified software solutions puts growing companies on the path to success. From real-time visibility into every department. To automating routine tasks that free up employees to do what ...

Now that generative artificial intelligence tools have been widely implemented in retirement planning, experts suggest ...

In today’s fast-paced business environment, leveraging the right technology is essential for growth and efficiency. Microsoft ...