A high-level description of services provided by the Technology Help Desk. The responsibilities of the Technology Help Desk When and how to contact the Technology Help Desk. The incident/case process ...

DataField Technology Services has announced the expansion of its staffing division to include dedicated help desk staffing services, broadening the company’s workforce solutions to support ...

Projector.is Inc., which does business as ScreenMeet, today announced an artificial intelligence-based assistant for contact center and information technology help desk workers that provides real-time ...

TeamDynamix is replacing JIRA as our service management and ticketing system. JIRA has reached end-of-life and can no longer be updated. The TDX Service Management Platform will allow support teams to ...

If your basic personal demographic information is incorrect on Luther systems (e.g. misspelled address, name change), we can help you correct that information. Students can either update their legal ...

Students and employees sign in through a common login portal for most services. Typically you’ll only need to sign in once per day and then get to skip signing in for all the other services that use ...

Need help setting up your equipment? Contact the Technology Help Desk (help@brandeis.edu or 781-736-4357) to schedule time with a technology support specialist. If you have a Brandeis-issued laptop, a ...

General Dynamics Information Technology Inc., Falls Church, Virginia, was awarded a $829,235,847 fixed-price, award-fee task order to provide all information technology help desk services for the ...