A high-level description of services provided by the Technology Help Desk. The responsibilities of the Technology Help Desk When and how to contact the Technology Help Desk. The incident/case process ...

The University of Wisconsin Information Technology Help Desk has been alerted of an unexpected Canvas outage as of Sunday afternoon. Certain students have reported their Canvas courses no longer ...

Need help setting up your equipment? Contact the Technology Help Desk (help@brandeis.edu or 781-736-4357) to schedule time with a technology support specialist. If you have a Brandeis-issued laptop, a ...

TeamDynamix is replacing JIRA as our service management and ticketing system. JIRA has reached end-of-life and can no longer be updated. The TDX Service Management Platform will allow support teams to ...

DataField Technology Services has announced the expansion of its staffing division to include dedicated help desk staffing services, broadening the company’s workforce solutions to support ...

Projector.is Inc., which does business as ScreenMeet, today announced an artificial intelligence-based assistant for contact center and information technology help desk workers that provides real-time ...

When you become a resident, you’ll receive an email with your username and password, which we call a “Norse Key“. You’ll use it connect to the internet, print ...