“Most innovations fail. And companies that don't innovate die. In a world of widely distributed knowledge, companies cannot afford to rely entirely on their own research, but should instead buy or ...

Today, most AI is being built on blind faith inside of black boxes. It requires users to have on unquestioning belief in something neither transparent nor understandable. The industry is moving at ...

John Wanamaker, the American retail magnate, once said: “half the money I spend on advertising is wasted; the trouble is, I don’t know which half.” Today, every advertising dollar is tracked, ...

The Fast Company Impact Council is an invitation-only membership community of top leaders and experts who pay dues for access to peer learning, thought leadership, and more. BY Dan Harden The ...

Business process outsourcing (BPO) transactions are on the rise, with bullish forecasts from industry analysts including a projected revenue annual growth rate (CAGR 2023–2027) for the global BPO ...