Twenty years after the introduction of the theory, we revisit what it does—and doesn’t—explain. by Clayton M. Christensen, Michael E. Raynor and Rory McDonald Please enjoy this HBR Classic. Clayton M.

As Immigration and Customs Enforcement was racing to add 10,000 new officers to its force, an artificial intelligence error in how their applications were processed ...

Artificial Intelligence is everywhere, from shopping assistants on Amazon, to replacing search engines like Google. While ChatGPT might make it easy to put together a shopping list or travel plans, it ...