Quiq reports on the role of automation in customer service, highlighting tools like AI for questions, ticket classification, ...

Customers have new expectations – is your CX ready?Issued by 1streamJohannesburg, 06 Feb 2026 Is your CX customer ready? Customer experience has entered an exciting new phase. Technology is now ...

Apple @ Work is exclusively brought to you by Mosyle, the only Apple Unified Platform. Mosyle is the only solution that integrates in a single professional grade platform all the solutions necessary ...

Zacch Adedeji urges Nigeria to shift from raw exports to innovation, value addition, and complex manufacturing for prosperity.

Microsoft has released FetchXML-driven customization for Dynamics 365 Contact Center, enabling targeted agent transfers and ...

New Platform Reduces Customer Support Calls by 60% for Early Adopters Through Intelligent WhatsApp and Web Widget ...

While this year’s ranking includes a variety of tech firms, it also features companies that come from more “traditional” sectors, including marketing and consulting firms, retailers, and businesses ...

AI chatbot service Copilot has become key to its AI strategy, but the effort to build it up as a ChatGPT alternative has been ...

THEIR compassion knows no borders, and excellence deserves to be celebrated — together. The Philippine Nurses Association of America Foundation has awarded the Ten Global Filipino Nurses who lead, ...

Apptivo offers a comprehensive suite of tools for contact management, lead tracking, opportunity management, and sales forecasting, all within a highly customizable interface.

The U-space Implementation Handbook has been published, bringing together Europe’s early experience with the deployment of U-space — the regulatory and operational framework designed to enable the ...

SYDNEY, Feb. 3, 2026 /PRNewswire/ -- VT Markets, a leading global online trading platform, today shares its performance ...