Amy Nichol Smith spent more than 20 years working as a journalist for TV and newspapers before transitioning to software and hardware product reviews for consumers and small businesses. She has been ...

ZDNET's recommendations are based on many hours of testing, research, and comparison shopping. We gather data from the best available sources, including vendor and retailer listings as well as other ...

Salesforce adds agentic AI, Otter expands reach, Gemini’s security risk | Ep. 5 In today’s 2-Minute Tech Briefing, Salesforce launches Agentforce IT Service to automate IT support with agentic AI, ...