Here's how every major wireless carrier ranks based on how many problems their customers experience with their service.

A resident in a bushfire zone says they were left in a "blind panic" after their mobile phone couldn't connect, as an ...

Whenever you have an issue with your phone or internet, you would contact technical support. They’ll usually tell you they’ll have a technician “look at it,” and this process could take a day or a ...

The network has apologised and claimed that the problems affected only a small section of its users – though it did not say how widespread they were. Tracking website Down Detector showed a huge spike ...

It’s a bad sign if your Network Effectiveness Ratio declines. Learn how to calculate this metric, and what to do next. Network Effectiveness Ratio (NER) measures a network’s ability to deliver a call ...

Telstra has warned that a recent software update has impacted the network connectivity of several older iPhone models, ...

Boost Mobile is continuing its bid for your business with a new round of announcements about its network, its performance, and its phone lineup. The first point this service—once known as one of ...

In response to demand reaching an all-time high on its mobile infrastructure, with traffic more than doubling in the past five years, Virgin Media O2 (VMO2) has committed to investing approximately ...

Apple released urgent iOS updates, including iOS 12.5.8 for older iPhones, after emergency-call issues in Australia and a ...