Health First Health Plans has earned the J.D. Power 2025 Customer Service Certification for providing outstanding customer service for phone support. The J.D. Power 2025 Certified Customer Service ...

With three years spent researching, comparing, and testing software products, Tyler Webb is an expert on all things telecommunications. With work featured on GetVoIP.com, he's written over 150 ...

Delivering a flawless customer interaction in retail is more important than ever. Recent research reveals that nearly 70% of shoppers say just two negative experiences can irreparably damage their ...

Charlie Kirk’s widow, Erika Kirk, granted a candid interview to The New York Times in advance of the massive memorial service for her slain husband at Arizona’s State Farm Stadium Sunday. In the ...

HOBOKEN, N.J.--(BUSINESS WIRE)--NiCE (Nasdaq: NICE) today announced that Gartner has recognized NiCE as a Leader in the 2025 Gartner Magic Quadrant for Contact Center as a Service (CCaaS) report. NiCE ...

SANTA CLARA, Calif.--(BUSINESS WIRE)--SoundHound AI, Inc. (Nasdaq: SOUN), a global leader in voice and conversational AI, today announced the acquisition of Interactions, a pioneer in AI for customer ...

The Ministry of Home Affairs (MHA) released the answer key for phase 1 of the Intelligence Bureau (IB) Assistant Central Intelligence Officer (ACIO) 2025 on Monday, September 22. Candidates who ...

For two decades, embattled consumers knew having investigative journalist Jesse Jones on their side could very likely make things right for them. Now, Gov. Bob Ferguson is counting on Jones to level ...

Kiah Treece is a former attorney, small business owner and personal finance coach with extensive experience in real estate and financing. Her focus is on demystifying debt to help consumers and ...

Quordle lives on the Merriam-Webster website. A new puzzle goes live every day. If you’ve never played, it’s a twist on The New York Times’ daily Wordle game, in which you have a limited number of ...

Image: Liverpool great Jamie Carragher was a one-club man and is now being honoured in Bilbao by Athletic Club Jamie Carragher is to be honoured with the One Club Award by Athletic Club and will go to ...

Exercise is widely regarded as an essential component of health for older adults — particularly strength training. Health agencies recommend that adults get at least 150 minutes per week of ...