At the University of California at Merced’s library, there is no reference desk and there never has been. The way reference services are delivered there would intrigue some and disturb others. At the ...

Perhaps the greatest irony of the digital era is that while Silicon Valley portrays itself as pioneering the future of modern society, much of its innovation lies in merely adding a digital flourish ...

For such utilitarian tools, reference management software can inspire strong reactions. Physician Ben Goldacre, for instance, has tweeted at least five times about Paperpile, a subscription-based ...

I know it is a common stereotype for an old guy to complain about how good the kids have it today. I, however, will take a little different approach: We have it so much better today when it comes to ...

This is a time of transition in academic libraries. Core functions -- like reference services, collection development, and preservation -- are being rethought and redefined as libraries move from ...

You don’t often turn on a light and think, “That power company is sure on the ball!” You generally only think of them when the lights go out without warning. I think the same is true of search. You ...