Hybrid and remote work has introduced novel difficulties for IT departments and workers, such as how to access resources or troubleshoot issues when employees are geographically dispersed. Fortunately ...

Despite the deluge of coverage about cloud-based applications and services for small and midsize businesses (SMBs), not every small company is comfortable with the idea of operating in the cloud, ...

One of the advantages to using a GNU/Linux system is the separation of the display system from the underlying operating system. The Linux desktop has at its core the X Window System, a software ...

Eligible researchers are previous i4A grantees who are currently employed at institutions in low- and middle-income countries ...

It’s estimated that between 25 and 30% of the U.S. workforce will likely work from home one or more days a week in 2023 and beyond. This means tech support and help desk workers, many of whom may also ...

Your free business.com+ membership unlocks exclusive tech deals and advisor support Business.com aims to help business owners make informed decisions to support and grow their companies. We research ...

Microsoft on Tuesday described Microsoft Endpoint Manager (MEM) as becoming a "single, cloud powered solution" for organizations, with new capabilities. Most of the new MEM capabilities described this ...

Yoni Avital is cofounder and COO of ControlUp, where he and his team are setting the new standard for the Digital Employee Experience (DEX). While remote and hybrid work options are quickly becoming ...

SUNNYVALE, Calif.--(BUSINESS WIRE)--Support.com, Inc. (NASDAQ:SPRT), a leader in technical and customer support solutions for businesses and consumers with more than 20 years of experience managing a ...

With in-person IT support now relatively rare, tech workers are under increasing pressure to support end-users and endpoint devices remotely — and they need better overall support and tools to do that ...

Before the Covid-19 pandemic, remote support services and tech support were important to maintaining a smooth workflow within any company. However, once the pandemic hit in the early months of 2020, ...

Windows Remote Assistance is a good way to give control of your Windows computer to someone you trust. With your permission, your friend or technician can even use your mouse and keyboard to control ...