When customers come to you with repair needs, they can be frustrated due to dealing with a defective or problematic issue of some sort. Regardless of whether you repair washing machines or automobiles ...

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Pick your car up from the repair shop, and you expect the problem to be fixed. But as we all know, that’s not always the case. So what do you do if that happens to you? Kevin Brasler, executive editor ...

Forbes contributors publish independent expert analyses and insights. Jim Gorzelany is a veteran automotive journalist. With the average age of vehicles currently on the road reaching an all-time high ...

If you’ve got a Samsung Galaxy phone in need of repair, you may need to find a new shop. Best Buy’s Geek Squad—once a Samsung-authorized partner—will no longer fix hardware issues such as depleted ...

LARGO, Fla. (WFLA) — Two people were killed, including the suspect, after a disgruntled customer angered by a car repair from two years ago stormed into Stout’s Automotive in Largo Wednesday and shot ...