Loyalty programs require members to make purchases to earn rewards and are designed to increase visitor frequency. Whether it ...

There's a disturbing pattern called “surveillance pricing." ...

Loyalty rewards calculations are often mind-numbing, and Bilt’s are about to reach new heights. Find out what’s changing.

Picking the right loyalty and rewards program is a huge decision for any eCommerce brand. You need a solution that not only ...

A popular fast-casual chain rolls out new rewards after a series of mistakes triggered customer backlash.

Does your current loyalty solution struggle to support your brand’s growth? For many e-commerce businesses, an application ...

Starbucks Rewards is revamping its program to reward its most loyal customers the most by bringing back two status tiers and introducing an all-new top tier.

The coffee giant is introducing a three-tier loyalty system plus new incentives, in-app challenges, and bonus points for frequent visitors.

Trump’s proposed 10% credit card rate cap and swipe-fee reforms spark debate over affordability, credit access, and rewards.

If President Trump succeeds in capping credit-card APRs at 10%, card issuers could ramp up efforts to keep their best customers If credit-card APRs are capped for a year at 10% as President Donald ...

Direct Message: Loyalty programs succeed not by rewarding loyalty but by manufacturing it through psychological triggers that override rational decision-making. To learn more about our editorial ...

Last year was kind of a lot. Once-secure federal government jobs were slashed, and that was before the longest government ...