The definitive 2024 guide to Salesforce CRM Pricing—covering editions, license types, hidden add-ons, industry-specific costs, negotiation tactics, and real-world TCO analysis. Data-driven, ...

This implementation reflects Pavan Palleti’s broader architectural approach—combining platform-native capabilities, event-driven design, and security-first thinking.

Retail growth rarely breaks because your team lacks effort—it breaks because information can't keep up with reality.

Last year Twilio created a new role - Head of Marketing Innovation and AI, a job taken on by Piyush Sagar Mishra who explains ...

A selloff in professional-services stocks followed fresh concerns that AI agents could disrupt traditional software pricing.

Blue Shield is designing a centralized, machine-readable policy repository to enhance policy digitization and automation, speeding up prior authorization decisions. The organization has partnered with ...

Discover 7 proven strategies for Customer Relationship Management For E-commerce—backed by data, real-world case studies, and actionable implementation steps to boost retention, LTV, and revenue in ...

Move fast and break things is a disruptor’s mantra. Except in the insurance business when it involves AI enhanced software maker Comulate, a fake brokerage, and billion dollar private equity backers.

Docusign’s Allan Thygesen says ‘not providing an AI service isn't really an option.' ...

Businesses face challenges not only in acquiring customers but also in retaining them. AI is emerging as a crucial tool for enhancing customer service through personalisation and context awareness, ...

Right then, let’s talk about how businesses are actually getting their different software tools to play nicely ...