It's go time - after an introductory video voiced by (who else) Hollywood royalty and Salesforce VIP Matthew McConaghey, ...

Slack’s rebuilt AI assistant connects directly to Salesforce’s Agentforce suite, providing enterprises with a centralized hub for agents, data, and automation.

Salesforce’s AI agents have handled “millions of conversations” in recent months while human agents deliver expertise and empathy on calls that need it, co-founder and CEO Marc Benioff said during a ...

Back in 1969, Sedgwick was a relatively small regional insurance claims administrator; today it’s a global brand across 65 countries. But one thing hasn’t changed - its mission remains to support ...

Salesforce expected to grow EPS 8.6% YoY as AI-driven consumption builds; margins still the focus. Revenue projected to rise 8.7% to $10.14B; analysts watching attach rates for Agentforce and Data ...

Say what you want about Salesforce CEO Marc Benioff, but one thing is certain: He rarely mutes the mic. The veteran tech ...

Taking an Uber to the office is a brilliant customer experience for Freshfields Louis Roman. The trick now is to replicate that in professional services at an elite global law firm. Global law firm ...

We are living in an all-digital world - where businesses must accelerate digital initiatives in an engaging, interactive way with their customers. According to research from Gartner, IT spending will ...

STOCKHOLM, Oct. 15, 2020 /PRNewswire/ -- Interactive live video shopping provider Bambuser today announced that it has launched Live Stream E-Commerce Experiences, a new integration with Salesforce ...

This post may contain links from our sponsors and affiliates, and Flywheel Publishing may receive compensation for actions taken through them. At the NY Times DealBook Summit, OpenAI CEO Sam Altman ...

Salesforce.com Inc. easily topped $20 billion in revenue for the first time in its recently completed fiscal year, so now it’s time for a new goal: $25 billion. Salesforce CRM reported fourth-quarter ...

The blue-chip Dow Jones Industrial Average was having a strong day compared with its peers. While the Nasdaq Composite was ...