Discover 7 proven strategies for CRM and ERP integration for supply chain optimization—backed by real ROI data, architecture insights, and implementation roadmaps to boost efficiency by 40%+.

Salesforce is releasing an upgrade to the Slackbot feature in Slack, making it capable of answering users' questions about information stored in the app and elsewhere. "Because it lives inside Slack, ...

Salesforce is scaling back its reliance on large language models due to significant reliability issues, shifting focus to deterministic automation with its Agentforce product. Executives acknowledge a ...

In the previous article, we described how SaaS and recurring revenue growth does not operate within the traditional marketing funnel, but a more complex, bow-tie model. The Bow Tie model is depicted ...

Right, so AI is pretty much everywhere now, isn’t it? It feels like just yesterday we were all getting our heads around what ...