One of the biggest reveals to come out of Salesforce’s annual Dreamforce conference is its Agentforce IT Service product, ...

Our premise is that the mantle of “King Kong” in the agentic era will belong to the first vendor that consistently ships ...

Salesforce Inc. is imbuing its 16-year-old Service Cloud with artificial intelligence agents in a new suite designed to ...

In today’s 2-Minute Tech Briefing, Salesforce launches Agentforce IT Service to automate IT support with agentic AI, Otter.ai ...

Third-party security breach at Discord exposes sensitive user information including government IDs, highlighting ...

Salesforce, Inc. (NYSE:CRM) is one of the AI Stocks Analysts Are Watching Closely. On October 15, RBC Capital reiterated its ...

The Salesforce tool, the company insists, is unique because it’s “conversation-first,” and “agent-first.” Essentially the idea is to dump the “ticket” system, and allow someone to make an IT help ...

Salesforce UK CEO Zahra Bahrololoumi and CTO Paul O’Sullivan put Dreamforce 2025 discourse about agentic AI into a UK context ...

Google, Dior, Allianz and dozens of other companies lost sensitive customer data in Salesforce-related breaches affecting ...

Arundhati Bhattacharya on Salesforce's growth in India driven by BFSI, retail, and manufacturing sectors. AI adoption in ...

The new global hub will offer multilingual consulting in English, Spanish, and Portuguese, assisting clients across the ...

At Salesforce’s annual Dreamforce event for customers last year, CEO Marc Benioff told roughly 45,000 attendees that using ...