Quiq reports on the role of automation in customer service, highlighting tools like AI for questions, ticket classification, ...

The U.

Who knew an APS officer on foot was faster than a wanted party on a snow machine?' the police service said on social media ...

Explore Liz Pelly’s "Mood Machine," a critical examination of Spotify’s impact on independent artists and the music industry.

Although Sony has scaled back its live service ambitions, Horizon Hunters Gathering marks just the latest ongoing title from the company. It’s also developing an MMO in the Horizon universe called ...

I recently asked NVIDIA CEO Jensen Huang a question in Houston, in the US, while engaging with the global powerhouses of AI, ...

Alan Ritchson faces an unimaginable threat in the trailer for Netflix‘s sci-fi feature War Machine.The film from ...

A measure to renew electronic voting provisions for disabled, military and overseas voters sailed through the Rhode Island House of Representatives Thursday. The 57-8 vote, with eight of 10 ...

Balch Springs police said a suspect has been arrested in connection with the robbery and shooting of an armored truck employee at a bank Wednesday. Police said the suspect is in custody, and the ...

As agents act on behalf of brands, marketing leaders must help design the passports that define acceptable behavior.

When millions click at once, auto-scaling won’t save you — smart systems survive with load shedding, isolation and lots of ...

John Hamlin's passion was bowling. Besides owning Liverpool's Flamingo Bowl, he rolled seven perfect 300 games.