The Medical University of South Carolina was charged recently by its leadership and state leaders to expand its telehealth portfolio and rapidly develop new services. That goal was helped along by ...
With the excitement of a new version of ITIL (IT infrastructure library), there should be a resurgence of interest in ITSM (IT service management) as well. IT service management (ITSM) is nothing new.
Defense Department CIO Terry Halvorsen's latest guide to managing IT services puts the emphasis on risk management. Defense Department CIO Terry Halvorsen has signed a third version of department-wide ...
LONDON--(BUSINESS WIRE)--Thoughtworks, a global technology consultancy that integrates strategy, design and engineering to drive digital innovation, has been awarded a place on the Digital Capability ...
GlobalPlatform, the association which standardizes the management of applications on secure chip technology, has today published the latest version of its business-focused End-to-End Simplified ...
IT service management (ITSM) is a set of policies, processes, and procedures to manage the implementation, improvement, and support of customer-oriented IT services. Unlike other IT management ...
A multinational telecommunications company in Europe standardized on BMC's Helix Chatbot to serve over 120,000 employees across all divisions with self-help articles and catalog items and support ...
Some results have been hidden because they may be inaccessible to you
Show inaccessible results