But when an agent is forced to navigate multiple open tabs just to answer a single customer query, we aren't witnessing productivity. We are witnessing the "Swivel Chair" problem in action. They have ...

At Microsoft Ignite in November, we introduced Frontier Transformation — a holistic reimagining of business aligning AI with human ambition to help organizations achieve their highest aspirations and ...

Komodor, an AI site reliability engineering platform for Kubernetes, hired Ziv Harfenist from Aqua Security to be CFO and ...

Agencies can learn from the Army AI Integration Center and technology partners to close the skills gap and boost productivity. Alexander Slagg is a freelance writer specializing in technology and ...