Is innovation inherently a hit-or-miss endeavor? Not if you understand why customers make the choices they do. by Clayton M. Christensen, Taddy Hall, Karen Dillon and David S. Duncan For as long as we ...

Natasa Pirc Musar, president of Slovenia, said as the keynote speaker at the GWL Voices conference in Madrid that a female UN secretary-general could “surprise us all with her resilience, innovative ...