As the adoption of AI to provide customer service accelerates, managers would be well advised to remember that the human touch still matters.  Drawing on examples from Ritz‑Carlton and Four Seasons, ...

Key takeaway #1The Sedona Conference® released model jury instructions for DTSA cases, the first comprehensive framework for standardizing jury instructions in federal trade secret litigation.

Valeria and Camila claimed that they are conjoined twins and underwent several surgeries and operations after birth.

From highways to power grids, Americans are used to hearing that their infrastructure is aging. What is harder to see is what ...

On December 23, 2025, four large employers and several national benefits consulting firms were sued in connection with their provision ...

But he also sought to calm nerves by saying that NVIDIA was going to make “a huge investment” in OpenAI which he framed as ...

Four hours into the job, Maynard positions Qualtrics as the 'system of decision' reasoning across AI agents to prevent user frustration - with healthcare as the proving ground.