T-Mobile came away from the last quarter seeing 19% customer growth, and 30% of those new customers came from its competitors. The un-carrier also enjoyed the highest customer retention rate of ...

Thankfully, customer retention made things right and took steps to ensure I was kept a happy customer. ... Regular readers know that I have been a loyal T-Mobile customer for over 10 years.

There are two sides to the net subscriber addition equation: gross additions and customer retention. T-Mobile posted its lowest fourth-quarter postpaid churn rate ever, coming in at just 1.18%.

In Q1 2023, T-Mobile achieved a postpaid phone churn rate of 0.89%, down from 0.93% in the same quarter of the previous year, making it the only carrier to report a declining churn rate.

T-Mobile CEO Mike Sievert. (GeekWire File Photo / Taylor Soper) T-Mobile is laying off close to 5,000 employees, ... Sievert also cited increasing customer acquisition and retention costs.

T-Mobile US (TMUS 1.05%) ... In the past T-Mobile broke out its churn rate for legacy T-Mobile subscribers, pointing to its superior customer retention versus AT&T and Verizon.

This week, the fight continued with the announcement of T-Mobile Binge On, a free upgrade for users of its Simple Choice plan. Starting November 15, subscribers to qualifying plans will be able to ...

Comcast is in the wireless business because it thinks customer perks such as 24/7 text support, automatic Wi-Fi connections and pricing flexibility will make its bundles more powerful.

Wireless communications company T-Mobile has a strong presence in Greater Richmond, ... T-Mobile ups pay, focuses on employee retention. 0 Comments ... T-Mobile is famous for its customer care, ...

T-Mobile has agreed to pay a $15.75 million fine and improve its security in a settlement over a series of data breaches over three years that affected tens of millions of customers.

What's something most U.S. adults own? A mobile device. According to the Pew Research Center, 97% of Americans own a cellphone, with 90% owning a smartphone. Smartphone ownership has more than ...