If computer capabilities are accelerating at a speed no human can muster, service doesn’t need to be stagnant. Following the need for game-changing technology to manage customer interactions with ease ...

Voice AI is rapidly reshaping customer service and contact centers, ushering in a new era of 24/7 efficiency, personalization ...

Follow these simple steps to keep robocalls from disrupting your business: Use a Robocall Blocking App for your Business.

If you rely on Skype to send messages and make video calls, you have until May to find a new service – our experts explore ...

Senator Mark Kelly, an Arizona Democrat and former astronaut, visited Ukraine over the weekend and said the United States ...

This ultra-thin voice recorder uses AI to record, transcribe, format, and organise your conversations, giving you a summary ...

Get the NanoPhone—a compact, 4G-capable smartphone—for just $99.97 (reg. $199.99) through March 16 at 11:59 p.m.

the Light Phone III, on March 27. This version of the device, like its older counterpart, offers a simple black-and-white display and necessary features like support for calls, texts, navigation ...

Meet Daisy (aka "dAIsy"), an AI chatbot designed with the real voice of an employee's grandmother and a classic nan likeness, including silver hair, glasses and a cat named Fluffy. Daisy was developed ...

We list the best cloud phone systems, to make it simple and ... to help improve how your sales and support teams handle calls, not least in terms of transferring them as well as approaching ...

It comes just days after the government was accused of “betraying our children and capitulating to big tech” after Mr MacAlister’s bill was watered down to gain government support.

Apple’s AirPods are often on sale, but we rarely see them drop down to their all-time-low price. Today they have: Amazon is ...