If computer capabilities are accelerating at a speed no human can muster, service doesn’t need to be stagnant. Following the need for game-changing technology to manage customer interactions with ease ...

LONDON — Unwanted phone calls are out of control. Whether it’s a robocall trying to sell you something or spam calls from scammers trying to rip you off, it’s enough to make you want to stop ...

Voice AI is rapidly reshaping customer service and contact centers, ushering in a new era of 24/7 efficiency, personalization ...

Follow these simple steps to keep robocalls from disrupting your business: Use a Robocall Blocking App for your Business.

Latin Times Elon Musk attended the Trump administration's first full Cabinet meeting as "humble tech support" on Wednesday. President Donald Trump allowed Musk, who is not an elected official or ...

Andrew Harnik/Getty Images Elon Musk attended the Trump administration's first full Cabinet meeting as "humble tech support" on Wednesday. President Donald Trump allowed Musk, who is not an ...

If you rely on Skype to send messages and make video calls, you have until May to find a new service – our experts explore ...

A woman looks at her phone ... calls that start with something like “Hello, can you hear me?” to which you've probably replied “yes” without thinking. Scammers “can then store the recording of your ...

LONDON (AP) — Unwanted phone calls are out of control ... “So, avoid saying yes where possible.” Is there a tech topic that you think needs explaining? Write to us at onetechtip@ap.org ...

Here's what's changing, from bag fees to basic economy 12 Warning Signs It’s Time for a New Cell Phone ...