Quiq reports on the role of automation in customer service, highlighting tools like AI for questions, ticket classification, ...

DAS Technology announced their patent-pending Vehicle Smart Score (VSS), a new consumer-facing monthly statement and vehicle ...

The "at-the-meter" grid technology device SPAN Edge is now accepted for customer use by Pacific Gas and Electric Company ...

Oppo India is revolutionizing customer service with its new Service Center 3.0 Pro network. Aiming for a premium, tech-driven experience, these centers offer digital check-ins, real-time updates, and ...

Have you noticed there are fewer staff at some of the large home retail chains? If you haven’t, you, like many, must be ...

In an era dominated by e-commerce giants, next-day delivery, and automated purchasing experiences, the role of the Elek ...

Customer-First Approach Earns Continued Recognition for Service Excellence SANTA ANA, CA / ACCESS Newswire / February 4, 2026 / Optima Tax Relief, the nation's leading tax resolution firm, has been ho ...

Hallucinations, brand drift and trust gaps keep humans firmly in the loop — just in different roles than before.

Beacon Bank, recently formed by the merger between Berkshire Hills Bancorp and Brookline Bancorp, Ryan Melle is excited to study employee and user trends using AI-powered behavioral analytics, for ...

Xiaomi has expanded its Premium Service Centre network in India with the launch of centres in 15 new cities. This is the ...

Doha, Qatar - Ooredoo, Qatar’s leading telecommunications provider, announced the launch of an AI-powered outbound sales ...

Cerence Delivers Strong Q1 FY26 Results, with Record-Setting Free Cash Flow, Adjusted EBITDA Above Guidance, and Accelerating Technology and Customer Momentum ...