Our words go a long way in maintaining any relationship, be it personal or professional. What truly matters is our tone when ...

Practice assertive communication by using “I” statements. It allows you to communicate your needs without sounding accusatory or hostile. You can be more assertive without being rude by ...

“What it is is clear, direct communication,” says Anne. “And it is not aggressive - that's the important thing. It's very much as an equal. So, you don't override somebody else. You don't ...