BPO buyer organizations talk the talk when it comes to governance and include it in their contracts, but many are not walking the walk. Thorough BPO vendor management is inconsistent at best, and this ...

As the entire industry is facing the shift to a more formalized reporting system for environmental, social, and governance (ESG) programs, the most important components of the programs can no longer ...

Vendor management and performance are critical in streamlining operational efficiency in the business world. This singular factor could mean the difference between drastically reducing risk and ...

Many articles and conference presentations focus on how to choose IT vendors, what to include in contracts and the need for oversight of these vendors after the contract is signed. Because of the ...

The SolarWinds hack highlights the critical need for organizations of all sizes to include cyber supply chain risk management as part of their information security program. It is also a reminder that ...

Questionnaires are a vital part of understanding how your vendors manage cybersecurity risk; they'll help you understand the investments your vendors have made for positive risk outcomes across people ...