An issue with Verizon customers in the Chilkat Valley having problems calling 911 has been resolved. Haines Borough IT ...

Press and hold the side button and one of the volume buttons (either work) until the Emergency SOS slider appears. Drag the Emergency Call slider to call emergency services. Rapidly pressing the side ...

Verizon customers in Boston have been given refunds as major TV channels continue to be unavailable.

Law enforcement sources said there was no indication of a cyberattack.

Verizon is shifting gears as it continues to face a fleeing customer problem.

Following a major service outage that left thousands of Verizon customers without the ability to call or text for hours on Wednesday, the nation's largest wireless carrier announced it will give ...

Verizon customers across Georgia were offline for hours. Service is back, credits are promised, but questions remain about ...

When Verizon customers across the country watched their phones slip into “SOS mode,” most people treated it as a temporary ...

Verizon said a major service outage affecting thousands of customers that lasted for hours and prevented some local 911 calls from going through was resolved late Wednesday night. "The outage has been ...

A company spokeswoman said “a software issue” was to blame for the outage, which disrupted cellular and data service for over six hours across the United States.

Verizon is experiencing widespread service outages across the US, including AL, with users in major cities reporting disruptions. Are you impacted?