KPRC’s Amy Davis has invested years troubleshooting problems with the City of Houston Water Department as part of our “DRAINED” series. The city is in the process of replacing broken and outdated ...

KPRC 2 Investigative reporter Amy Davis uncovered billing problems in a years-long investigation. She explains who will get the new meters and what it means for customers’ water bills. The $8.5 ...

The city of Austin gave me notice that they will be installing a smart water meter on my property. Can they install it without my permission? Can we opt out? Can they cut off my water supply to ...

Beyond South Africa’s energy concerns, a quieter crisis is emerging; the steady decline of our water infrastructure. Municipalities across the country are grappling with ageing pipelines, growing ...

Plano is hiring more people to manually read water meters. The city of Plano is hiring people to check water meters manually after a problem with its electronic readers. The city council recently ...

ALBANY, Ga. (WALB) - Residents in the city of Albany are noticing major changes in their water bills after new smart water meters were installed in various properties across the city. After Marcus ...

Gilbert residents are still dealing with large water bills. In some cases, bills have more than doubled from previous bills. A number of issues contributed to the big bills. GILBERT, Ariz. - Gilbert ...

KILLIAN, La. — Residents in Killian say they have been dealing with water problems for years, stemming from an outdated treatment plant, aging pipes and minerals in the water. A private utility ...

COLUMBUS, Ohio — Joey Bing said he understands the water meter in his Columbus home isn't in the most convenient place. "This is the way the house was structured back in 1962, 1963 — whenever it was ...

The city of Jackson has made significant progress addressing its water crisis. While we may no longer face mass outages, the city now wrestles with a financial crossroad that threatens the stability ...

The Phenix City Municipal Building houses several government departments including the Mayor’s Office, City Manager’s Office, Utilities Department and Code Enforcement. Brittany McGee Phenix City ...