ANZ Banking Group has switched AI agents in a new Salesforce customer relationship management platform used by its business ...

Nutshell reports effective CRM and email marketing alignment enhances customer relationships through strategic planning in people, processes, and data governance.

ANZ is deploying agentic AI from Salesforce to supercharge a new customer relationship management plaform, improving customer ...

Customers don’t shop in a straight line anymore. They browse online, buy in-store, return by mail—and expect brands to remember everything in between.

Several tech companies have AI elements or spots entirely made by artificial intelligence in the 2026 Super Bowl. It's a ...

Discover 7 proven strategies for CRM and ERP integration for supply chain optimization—backed by real ROI data, architecture insights, and implementation roadmaps to boost efficiency by 40%+.

NewOrg has released a new educational article examining the role of CRM software in nonprofit organizations and the key considerations nonprofits ...

NewOrg has released a new educational article examining the role of CRM software in nonprofit organizations and the key considerations nonprofits should evaluate as their operations evolve.As ...

Relationship management systems are the traditional hub of financial advisors' technology stacks, but new AI tools may ...

Revenue teams have more data than ever but execution gap persists. Future belongs to systems that turn signals to action ...

If you’re still building Google Ads around keywords, you’re behind. Here's what that means for eligibility, structure, and ...

Retail growth rarely breaks because your team lacks effort—it breaks because information can't keep up with reality.