Towards the end of February, the Reserve Bank of India (RBI) restored the risk weighting on banks loans to non-banking ...

RBI Governor Sanjay Malhotra expressed concerns over the rise in customer complaints and urged bank and NBFC management to ...

RBI Governor Sanjay Malhotra asked banks to avoid calling customers repeatedly for ‘know your customer’ (KYC) documents.

Governor Sanjay Malhotra on Monday asked banks to avoid calling customers repeatedly for “know your customer” (KYC) documents ...

The Reserve Bank of India (RBI) governor Sanjay Malhotra on Monday exhorted banks to provide services efficiently to ...

RBI Governor urges banks to prioritize grievance redressal to improve customer experience and trust, highlighting systemic ...

Ninety-five commercial banks in India received over 10 million customer complaints in the 2023-2024 financial year, Malhotra ...

RBI Governor Sanjay Malhotra calls for an end to repeated KYC document requests by banks, citing inconvenience to customers.

RBI Governor Sanjay Malhotra urges banks to streamline KYC processes and enhance customer service. He criticized repeat ...

"In this age of competition, we will not survive long if we do not provide quality service to our consumers," Malhotra said ...