The next step for AI agents in small businesses are chatbots tailored to a company’s unique workflows, freeing IT teams from ...

A single, unified approach to security may be the answer to the complex challenge of managing myriad tools and systems.

Cybersecurity challenges move faster than many small and midsized businesses can respond, but a partner can help turn down ...

Contact centers have evolved far beyond phone banks and scripts. A modern contact center is now integrated with AI, analytics ...

From pilot to scale, experts at CDW, IBM, Microsoft and Qualcomm share their tips for building, training and deploying ...

Adversaries such as Genesis Panda increasingly want access to merger and acquisition and financial trend data for economic ...

Conversations about the implementation and deployment of artificial intelligence in the workplace have evolved rapidly in ...

Without a document management system, small businesses can end up with duplicate, inconsistent or lost documents. These tips ...

Excel remains a powerful, familiar tool, but financial services need a secure, governed framework around such tools.

Phil Goldstein is a former web editor of the CDW family of tech magazines and a veteran technology journalist. The tool notably told users that geologists recommend humans eat one rock per day and ...

Employees across many industries have become familiar with some sort of annual cybersecurity training at their organizations, from watching informational videos to participating in simulated phishing ...

Artificial intelligence, especially generative AI, is perhaps the hottest area of technology investment today. Many AI innovations have been aimed at the enterprise market. However, small businesses ...