A few days later, Brown was initially pleased to see an email from Walmart. He hoped it would be confirmation that his refund had been processed. It definitely wasn’t. Instead, Brown was flabbergasted ...

Fraudulent repair bills aren’t just sent to customers of traditional rental car companies. Heidi Schiller found this out recently after a 24-hour car-sharing experience with Turo. Her vehicle host, ...

Fraudulent repair bills aren’t just sent to customers of traditional rental car companies. Heidi Schiller found this out recently after a 24-hour car-sharing experience with Turo. Her vehicle host, ...

If you don’t smoke, I’m pretty sure you don’t pack cigarettes, marijuana, or a crack pipe when you go on vacation. Life-long nonsmoker Jason Gladden certainly didn’t bring any of that when he recently ...

You’ve likely seen the video of the Carnival passengers brawling in the Galveston, Texas, cruise port this week. Sadly, that footage, which shows a large group of cruisers assaulting each other as ...

Stepping up to the Swiss Air check-in counter at Newark International, Zivia Berkowitz didn’t expect any problems. She was excitedly on her way to join an expedition team to hike to the top of Mt.

Ensuring all family members have the correct ID to cruise The Harrisons’ closed-loop cruise would require passengers to prove their citizenship and their residency to board the ship. That meant that ...

“It was a great location and the apartment looked fine,” Raj told me. “For our purposes, we didn’t need much.” They booked the property and soon received confirmation from the local management company ...

Consumer Rescue’s tagline is Fiascos and Fixes, and that’s because we receive tons of requests for help solving mishaps that travelers have encountered during a vacation. These tales are the most ...