If you don’t have your smartphone with you when you’re reading an e-book on Kindle Fire, but still want to send text messages or make a call, you don’t have to worry. The Kindle Fire, a mini tablet ...

Portage La Prairie Mutual Insurance Company, a Canadian-owned mutual insurance company, has extended its contract with CGI Group Inc.until 2014. Officials with CGI (News - Alert) said that this ...

The telecom/high-tech world has been replete with mergers and acquisitions for many years now. Yours truly can recall when Kontron Communications acquired ICS Advent (the former Industrial Computer ...

An interesting report on the recent master agent get-together from industry observer Khali Henderson—was it a smackdown or a mashup? Henderson says the talk among master agents at the 2011 ...

MC Endeavors, Inc., an international Smart-Home Builder and Self-Sustaining Community Developer, has agreed to acquire the majority interest of ENGENAIRE, Inc. of Elkhart, Indiana, to manufacture ...

Users enjoying the enhanced features of Android (News - Alert) based smartphones have yet another reason to smile, as they can now experience the benefits of an automated, cloud-based speech ...

Today’s customers demand service when and how it’s most convenient for them—by phone or in person, on the Web, via self-service or chat. Offering multi-channel customer service is a must for the ...

More than 300 million Telefonica subscribers across Europe and Latin America will benefit from the integration of Xiam's (News - Alert) recommendation technology into its multi-channel touch points.

WASHINGTON (AP) — The woman President Barack Obama has installed to set up a new consumer protection agency says she won't back down in the face of business resistance. Elizabeth Warren told CBS's ...

U.S. telecom carriers will be able to provide telephone and Internet services to Cuba without separate approval from the FCC (News - Alert) International Bureau, thanks to the agency which lifted the ...

Providing the best customer service has always been important for businesses, but digital technology has elevated the practice to new heights. Customer data and the ability to analyze this information ...

Alcatel-Lucent (News - Alert) and Bouygues Telecom announced the signing of multiple agreements to extend their cooperation across IP networks as well as mobile and fixed ultra-broadband access ...