The Prime Minister and the Health and the Communities Secretaries have set out their vision of public services of the future. The Local Government Association has set out a vision which involves a ...

Projects to trial local services in supporting claimants who have difficulty in coping with the all computerised Universal Credit benefits system are to be set up in six areas. Universal Credit is ...

When the waters of deficit reduction have subsided the total place legacy will be there to help in the process of rebuilding public services. The brand will disappear, but the principles will be ...

Placed based budgets, which are vital to the development of the total place approach, are supported by Communities Secretary Eric Pickles. He revealed that among other supporters are the Prime ...

Councils are facing unprecedented challenges with the most severe budget cuts in living memory likely to be announced in the coming months. At the same time there is a need to transform services with ...

Good customer insight provides a rich understanding of customers’ behaviour, experiences, beliefs, needs and desires. But councils need to sharpen up their act if they are going to use customer ...

The briefing material of new, or perhaps re-shuffled ministers, will include reports relating to total place which were published in the run up to the election. Taken together they form a blue print ...

With the challenge of finding ways to cut budgets by 25 per cent, a survey has revealed that public services find difficulty in analysing how taxpayers’ money is spent. There is a limited use of ...

The 32 London councils and the City of London are collaborating to take a more joined- up, Total Place style approach, through improved partnership working. A report from PA Consulting Group ...

A major new report has concluded that Britain’s social housing system needs to be “urgently and radically” overhauled to deal with the growing problem of overcrowding. The 40-page report, ‘Room to ...

The Government is looking at making data held by Ordnance Survey more freely available as a way of driving improvements in public services. Gordon Brown told a seminar on Smarter Government that the ...

The prevention package raises the focus on prevention as a means of ensuring good health, well-being and independence in later life by promoting and encouraging uptake of comprehensive health and ...