The Cabinet Office and the Improvement and Development Agency are urging public bodies to identify ‘avoidable contact’ with customers. National Indicator 14 is one of the 198 indicators against which ...

Ill health and disabilities come in different forms which are often complex and inter-related. For this reason, health and care services have been brought together to provide holistic support. But ...

This draft framework document from the Local Government Association and the Improvement and Development Agency responds to the proposed changes to the way in which localities are governed. It is ...

Total Place is about mapping public expenditure in a locality and identifying efficiencies through partnership working. Birmingham is a city of a million people and a financial mapping exercise led by ...

The voluntary sector is being urged to create a fund to encourage larger organisations to work in partnership with smaller ones on certain projects. The call comes in a new report , “1+1 = 3. Does ...

A toolkit has been developed to help care, health and housing agencies ensure that older people are involved more effectively in decisions about how services are delivered. The guide has been ...

Across the country pioneering project teams have found out how public money is spent in their area and then looked in detail at how services could be improved at a lower cost. The new approach of ...

The Raising of the Participation Age means that all young people will continue in education or training to 17 from 2013 and to 18 from 2015. This will be the first time in nearly forty years that the ...

The Government is considering bringing in legislation that would mean hospitals and local authority and privately run care and nursing homes having to comply with a statutory hygiene code. The Health ...

The Home Office evaluation of the impact of piloting and early national implementation of Neighbourhood policing shows results broadly consistent with the international evidence. Adoption overseas has ...