To determine the best AI chatbots for customer service, CNBC Select analyzed over a dozen services. We narrowed down our ...

The companies we see thriving are the ones that treat software like infrastructure. They make intentional choices. They pick ...

By Bernard Yaw ASHIADEY Few industries touch the everyday lives of Ghanaians as deeply as telecommunications. For the farmer checking cocoa prices on WhatsApp, the nurse topping up airtime on her way ...

Mike runs a small marketing agency with six full-time employees who all work remotely. Two weeks ago, Carol – Mike’s graphic designer – connected to a shared project drive. Today the client is ...

They explained how they have tirelessly served the capital for 46 years, only ever closing for Christmas, New Year, Covid and ...

Monroeville’s parks and recreational facilities provide free entertainment that beats expensive amusement parks for creating lasting family memories. The community pool, playgrounds, and sports fields ...

To continue reading this content, please enable JavaScript in your browser settings and refresh this page. Preview this article 1 min AT&T's impending departure from ...

Sept 19 (Reuters) - Comcast (CMCSA.O), opens new tab is planning to cut jobs at its biggest unit that houses its Xfinity internet, mobile and pay television business, a source familiar with the matter ...

JACKSON, Miss. (WLBT) - After an outage most of the afternoon, officials with AT&T say 911 lines are operating “normally” across Mississippi and Alabama. Service across three states was interrupted ...

The HBR Executive Playbook on building an organization where customer success is the foundation of long-term growth. by Rachel DuRose Customer-centric organizations follow a simple principle: ...