The future lies in putting intuitive, governed AI workflow tools directly in the hands of business users. When those tools ...

Discover why Palantir leads operational AI with a unique platform, strong moat, and robust growth. Learn how this impacts its ...

Agent turnover at the typical contact center ranges from 30 percent to 45 percent annually, with some sectors reaching as high as 60 percent, and agent tenure averages just 13 to 15 months. Both of ...

Robotic Process Automation (RPA) continues to proliferate in organizations. Responding to governance challenges and impacts on financial reporting, the Committee of Sponsoring Organizations of the ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. Almost every enterprise leader I've worked with over the past years has asked a version of ...

The banking industry faces an unprecedented crisis in customer onboarding, particularly around Know Your Customer (KYC) and Anti-Money Laundering (AML) compliance processes. With global AML compliance ...

Critical Manufacturing, a provider of next-generation manufacturing execution system (MES) software, has announced the acquisition of Convanit, an AI specialist focused on image-based analytics for ...

The bioprocessing industry stands at a pivotal moment. Automation, which was once a futuristic vision for the sector, is rapidly becoming a practical necessity for manufacturers responsible for ...

The new apps were built through the ndMAX Studio program, which provides users with AI-powered apps and templates to leverage their documents. Last month, document management system NetDocuments ...

The banking industry has long pursued operational excellence through process optimization, investing billions in technology upgrades, workflow improvements, and system modernization. Yet despite these ...

The banking sector has always been at the forefront of technological innovations, and when robotic process automation (RPA) gained traction in the late 2010s, banks were among the first who ...