The future lies in putting intuitive, governed AI workflow tools directly in the hands of business users. When those tools ...

Abstract: Robotic Process Automation (RPA) can be used to automate highly repeatable business processes. However, it might struggle in non-deterministic situations where some sort of understanding is ...

Agencies should embrace technologies that rely on modern, flexible data management systems to more efficiently and cost-effectively fulfill their missions while under increased budgetary pressure from ...

Abstract: Predictive analytics and automation, powered by Artificial Intelligence (AI) and Blockchain Intelligence, are revolutionizing logistics by enhancing efficiency, security, and decision-making ...

Agent turnover at the typical contact center ranges from 30 percent to 45 percent annually, with some sectors reaching as high as 60 percent, and agent tenure averages just 13 to 15 months. Both of ...

Siemens is collaborating with Snowflake, the AI data cloud company, to help manufacturers connect their operational technology (OT) data from the shop floor with information technology (IT) data, such ...

Robotic Process Automation (RPA) continues to proliferate in organizations. Responding to governance challenges and impacts on financial reporting, the Committee of Sponsoring Organizations of the ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. Almost every enterprise leader I've worked with over the past years has asked a version of ...

Find out how agentic AI can address asset data management issues, such as: Data points using different naming conventions, having asset data stored in different places and dealing with overlapping ...