During an earnings call in July, Charter CEO Chris Winfrey said that to help retain cable customers, Spectrum will upgrade ...

Last Friday, California Gov. Gavin Newsom mocked Trump’s TV pitches for the timepiece, which touted “Fight Fight Fight” ...

Whether someone is traveling for business or pleasure, the level of customer service she receives on her trip will help determine whether she comes back for another visit or warns her friends to avoid ...

IPTV has transformed television viewing by offering flexible and cost-effective options. Providers such as Guru and NextGen ...

Charter Communications has launched its first App Store as part of a big push to promote its broadband and video services as ...

UPS is applying the wrong tariff rates, including a 200% charge for Russian aluminum, to some US-bound shipments, customers ...

Just before the holiday rush comes to a head, Nintendo of America will reportedly start outsourcing its customer service support in October. However, the company disputes that it's doing anything but ...

Companies often fail to refund money to victims and aggressively fight police to claw back scam money seized from machines.

When you're a business owner, it's hard to be everywhere at once — even though, your venture kind of demands it of you, especially if you're a solopreneur. Luckily, there are lots of tools on the ...

Is your phone on 'SOS' mode or Verizon Fios down today? Here's what's going on with Verizon, plus see outages near you.