When Marc Andre had trouble with his cable TV company, his expectations were "very low." He and his wife had moved to a new home and suddenly were cut off from their old Comcast account. In the past, ...

DEBORAH YAO AP Business Writer PHILADELPHIA — For far too long, cable customers fumed as they waited in vain for the cable guy to show up. When he did come, sometimes it took multiple visits to ...

During an earnings call in July, Charter CEO Chris Winfrey said that to help retain cable customers, Spectrum will upgrade ...

There's dissatisfaction brewing among cable customers, and it's making it hard for cable companies to hold onto subscribers. According to market research firm CFI Group, high prices and poor customer ...

Find the best home internet in 2025. Compare leading fiber, cable, and 5G ISPs for price, speed, and customer satisfaction.

In a recent poll of customers and their satisfaction with customer service cable and satellite providers have been ranked the lowest, dropping 3% since the first survey was performed last year. This ...

Forbes contributors publish independent expert analyses and insights. I write about diversity and inclusion in the realm of disabilities. Today, on International Day of Disabled Persons, Comcast and ...

Looking for the best internet service in Chicago? Compare internet providers in Chicago and learn how to choose the right ...

Our data-driven, expert-reviewed ranking system makes it easier by delivering unbiased, transparent and actionable insights.

California Attorney General Rob Bonta is joining more than a dozen of his colleagues in calling for more regulation of the customer service provided by internet, cable and other communications ...

Cox has been making it extremely difficult or impossible for some customers to stick with their current Internet speeds despite promising that it won't force users onto plans with slower uploads. As ...

They're still stuck in last place among all the business categories the American Customer Satisfaction Index ranks. People like their cable companies and internet service providers (ISP) less than ...