Tired of bad computer technical support? Here are some tips and tricks to improve your chances of a successful computer problem resolution. Think about the last time you had a computer problem: You ...

It’s bad enough that you have to spend your Sunday with the phone wedged between your shoulder and ear, as you root through your computer’s control settings or tangle with a mess of serpentine cables ...

Apple once again ranked highest this year on an annual Consumer Reports satisfaction survey for computer support services, the magazine has revealed in its July issue. Apart from Apple scoring good ...

NEWARK - An Edison woman has pleaded guilty in federal court for her role in an international computer tech support scam that targeted more than 20,000 victims, many of whom were elderly, in the ...

Scammers pretend to be highly skilled computer professionals and establish trust with their victim in order to obtain money or installation of fraudulent software. A technical support scam, sometimes ...

Microsoft is encouraging people to talk to their laptops as it rolls out new artificial intelligence updates to Windows 11 ...

Microsoft ended automatic, free updates for Windows 10 users, potentially rendering millions of computers increasingly ...

More than 30 months after surfacing, a tech-support scam targeting Dell computer owners continues to raise questions about how the callers know sensitive information, including PC serial numbers and ...

Every child with a laptop believes they’re going to be the next Zuckerberg, but most can’t debug their way out of a paper bag.” That harsh comment from finance guru Michael Ryan might hurt, but it ...

DOVER, N.H. – Mike Witonis got an email from Apple thanking him for calling customer service about his laptop computer. Problem is, someone had stolen it from him a year earlier. Police eventually ...