For optimal performance, call centers are usually stacked with technologies like CRM (Customer Relations Management) software, automatic call distribution systems, and other advanced technologies.

Public relations is essential for startups aiming to grow and establish credibility. This article examines the role of public ...

WASHINGTON (AP) — A month into President Donald Trump ‘s second term, lawyers for the Republican administration seem intent ...

The Department of Government Efficiency has claimed several high-profile victories over the past week as it continues to push for slashing government waste and fraud.

A Trump-appointed judge on Friday greenlighted the administration’s plans to place thousands of U.S. Agency for International ...

The Supreme Court has temporarily kept on the job the head of the federal agency that protects government whistleblowers.

Office of Community Planning and Development: The Trump administration is aiming to cut the office, an arm of the department ...

After issuing a scathing no-confidence letter, employees say access and communication have significantly improved under new ...

From research and strategic planning to writing and event coordination, EKU will prepare you with the skills you need to build a successful career in the public relations field. Organizations will ...

Audacious, breathtaking actions from the executive branch threaten not only the safety and security of Americans, but the ...

Relations between Ukrainian President Volodymyr Zelenskyy and U.S. President Donald Trump are deteriorating rapidly ...