For optimal performance, call centers are usually stacked with technologies like CRM (Customer Relations Management) software, automatic call distribution systems, and other advanced technologies.

Public relations is essential for startups aiming to grow and establish credibility. This article examines the role of public ...

BOSTON, Jan. 29, 2025 /PRNewswire/ -- 360PR+ has been tapped to provide consumer public relations services to Bona, a global leader in floor care, maintenance and renovation. 360PR+ will help ...

WASHINGTON (AP) — A month into President Donald Trump ‘s second term, lawyers for the Republican administration seem intent ...

A Trump-appointed judge on Friday greenlighted the administration’s plans to place thousands of U.S. Agency for International ...

The Supreme Court has temporarily kept on the job the head of the federal agency that protects government whistleblowers.

Today’s B2B brands are bringing a more human and often light-hearted approach to their strategies – and breathing new life into customer relationships. Many B2B brands operate in highly ...

Office of Community Planning and Development: The Trump administration is aiming to cut the office, an arm of the department ...

After issuing a scathing no-confidence letter, employees say access and communication have significantly improved under new ...

From research and strategic planning to writing and event coordination, EKU will prepare you with the skills you need to build a successful career in the public relations field. Organizations will ...