API Base URL: https://digital-queue-platform-customer.onrender.com Health Check: https://digital-queue-platform-customer.onrender.com/api/health This is a production ...

The HBR Executive Playbook on building an organization where customer success is the foundation of long-term growth. by Rachel DuRose Customer-centric organizations follow a simple principle: ...

First SEO, now ‘GEO’. Generative AI is changing how brands are discovered and trusted, making Generative Engine Optimization essential for visibility in AI-generated content. Generative Engine ...

Learn how to use pattern-matching features in your Java programs, including pattern matching with switch statements, when clauses, sealed classes, and a preview of primitive type pattern matching in ...

Netflix might top the charts when it comes to viewer numbers, but there’s one category where it comes up short — customer service. “This year’s [American Customer Satisfaction Index] survey puts three ...

As building and maintaining customer trust becomes integral to long-term success, US customer experience (CX) leaders are stepping up with new strategies and tools aimed at strengthening brand ...

In a competitive landscape where customers have plenty of choice, customer engagement strategies are vital for encouraging them to choose you—and to stay loyal. With high volumes of interactions and ...

The Gumasta License, also known as gumasta registration, is mandatory for conducting any type of business in the state of Maharashtra. It is issued by the Municipal Corporation of Mumbai under the ...

To legally operate a business in Telangana, it is essential to obtain registration under the Telangana Shops and Establishment Act. This registration ensures compliance with local employment ...

Okta has warned of the “staggering” scale of signup fraud, claiming that bots were responsible for 46% of customer registration attempts in 2024. The authentication specialist revealed the figures in ...

Customer experience (CX) is undergoing a dramatic shift as new technology makes it easier for agents to do their work and deliver better experiences. Today, delivering standout CX is no longer just ...

Start with the basics. Use AI for chatbots and repetitive CX tasks to reduce wait times and lower operational costs. Build loyalty with advanced tech. Use real-time customer data to allow AI-driven ...