Please describe your issue, be sure to include your contact information (email, phone number) so our customer care representative is able to contact you.

Please describe your issue, be sure to include your contact information (email, phone number) so our customer care representative is able to contact you.

Arthur L. just had a simple question about his upcoming cruise, so he googled Carnival customer service. “I dialed the number that was on display and a man answered,” he explained. “I thought it was ...

The Social Security Administration (SSA) recently announced its efforts to transform customer service for beneficiaries and will allow them to access the program's online portal around the clock. SSA ...

Please describe your issue, be sure to include your contact information (email, phone number) so our customer care representative is able to contact you.

There's bad customer service — and even worse bogus customer service where anyone can easily be taken by a scammer with a quirky accent who demands a credit card on the spot when you call a fake ...

Germany's iconic department store chain deploys Blue Yonder’s AI-driven demand and replenishment capabilities to strengthen its commitment to quality and convenience ESSEN, Germany & DALLAS--(BUSINESS ...

As a senior writer for TPG, Tarah Chieffi helps readers travel better, more often and within their budget. The cards we feature here are from partners who compensate us when you are approved through ...

Artificial intelligence (AI) is no longer just a buzzword; it’s a game-changer in customer service. Businesses are leveraging AI to transform contact centers from reactive support hubs into proactive, ...

Lowe’s, a leading home improvement retailer with 1,700 stores and 300,000 associates, is establishing itself as a pioneer in AI innovation. In a recent interview at Nvidia GTC25, Chandu Nair, Senior ...